Apply to run a Banking Hub

As a trusted Postmaster, you may be invited to run a Banking Hub — a dedicated space offering face-to-face banking services from multiple major UK banks. This is an exciting opportunity to expand your services, increase footfall, and provide vital financial access to your community. POtalent helps Postmasters like you apply to run a Banking Hub with confidence and full support.

Latest news

Google update April 16, 2026
🎬 AI Branch Walkthrough
Turn your shop or Post Office photos into a short video walkthrough.
Our AI creates a smooth visual tour that helps customers see your space before visiting.
A simple way to show what your branch looks like online.
Learn more →
Google update April 14, 2026
📌 WHAT IF YOU NEED A SMALL TOP-UP LOAN?
Document it clearly 💬. Showing the amount and repayment plan builds trust with assessors and lenders.
POtalent Knows
Learn more →
Google update April 9, 2026
📣 Automate Your Google Posts with TakeSocial
Get weekly, ready-to-publish GBP posts tailored to your shop or Post Office. 🧠💼
We handle the words, images, and scheduling — you just pick your themes and watch your profile stay fresh and active. 🌍📆
Learn more →
Swipe to see more →

Apply to run a Banking Hub
- What Is a Banking Hub?

What Is a Banking Hub?
A Banking Hub is a shared banking service where customers from various UK banks can carry out everyday transactions, such as cash withdrawals, deposits, and bill payments — all in one place. Staffed by Postmasters  and supported by community bankers on rotation, Banking Hubs are restoring essential services to communities affected by bank branch closures

Apply to run a Banking Hub
- Why Postmasters Are Ideal Hosts?

Why Are Postmasters Invited to Run Banking Hubs?
Postmasters are uniquely positioned to host Banking Hubs. You already have secure premises, trusted staff, and a strong reputation in your community. Running a Banking Hub allows you to build on that foundation and grow your income through an additional service funded by the banking industry and supported by the Post Office.
 
  • Trusted community presence

  • Existing experience in cash handling and compliance

  • Strong footfall and central location

  • Infrastructure already in place

  • Backing from Post Office Ltd and POtalent

We have a 99% success rate

What Is a Banking Hub? - How POtalent Supports You

The Banking Hub application involves business planning, an interview and compliance — and that’s where we come in. POtalent works directly with Postmasters to streamline the entire process, so you can confidently apply to run a Banking Hub with the right tools and guidance.


✅ Application and onboarding support

✅ Premises and layout planning

✅ Liaison with LINK and banking partners

✅ Staff planning and training advice

✅ Compliance and operational setup

✅ Ongoing performance and service guidance

Apply to run a Banking Hub

See our
SUCCESS DIRECTORY

Explore real examples of successful Post Office branches run by independent retailers and community operators across the UK – who we have helped

Free interview tools for Post Office®

Our toolkit gives you everything you need to prepare with confidence. From understanding the process to building stronger interview answers, these free resources help you every step of the way.

Free socials for Post Office®

Showcase your offer with professional social media setup through TakeSocial. We’ll create and optimise your branch profiles so you look the part from day one.

Frequently asked questions

Apply to run a Banking Hub:  On average, it normally takes about 2 months from when you receive your application link to when you get appointed but this can be dependent on any legal work that may need to be completed.. If you are buying an existing Post Office, it can then take between 4-8 weeks until your transfer day. If you are adding a Post Office to your retail shop, it depends on the installation of your Post Office counter.

Apply to run a Banking Hub:  You (and any party to the application) will need to apply for a criminal record certificate, which can not be dated older than 6 months. 

Apply to run a Banking Hub:  As part of your application you will be required to provide a wide range of documents. Anything that goes into your business plan needs to be proved.  By working with us, we will help you to create a customised list of the documents you need.

Apply to run a Banking Hub:  You can find listings of available franchises on the Post Office’s official website runapostoffice.co.uk

We recommend contacting us for a free consultation before you register your interest so we can best guide you through the process and guarantee a successful first time application.

Banking Hub Insights

POtalent Knows
Why host a hub in your premises?

“It boosts weekday trade, raises profile, and brings new faces to the shop — ideal for community stores.”

Expert Tip · POtalent Team · UK

Opportunities Banking Hub

Banking Hub Insights

POtalent Knows
Will more hubs open soon?

“Yes — rollout continues where high street banks have closed. Communities showing demand get priority.”

Expert Tip · POtalent Team · UK

Future Banking Hub

Banking Hub Insights

PO Needs
How are the banks involved?

“Each major bank rotates staff presence weekly. Post Office manages the shared counter and customer flow.”

Key Insight · Requirement · UK

Partnerships Banking Hub

Make the Most of Your Banking Hub opportunity

If you’ve been approached by Post Office Ltd about hosting a Banking Hub — or are expecting to be — now’s the time to prepare. Contact POtalent to get expert guidance and unlock the full potential of this exciting opportunity.

Client Insights

POtalent Knows
How does POtalent assist in final weeks?

“We guide clients through supplier transfers, branding updates, and initial marketing announcements.”

Expert Tip · POtalent Team · UK

Support Pre-Handover

Client Insights

POtalent Knows
What common mistakes occur?

“Forgetting DBS or submitting incomplete forms — we always double-check every item before submission.”

Expert Tip · POtalent Team · UK

Common Errors General Requirements

Client Insights

Client Feedback
How did you find the POtalent templates?

“They saved me hours. I just filled in the blanks — everything matched what Post Office wanted.”

Ankit D. · Applicant – Slough · Slough

Documents POtalent Service

Client Insights

PO Needs
What helps applicants learn fastest?

“Short, clear videos linked to quizzes reinforce understanding of each stage.”

Key Insight · Requirement · UK

Learning POtalent Service

Client Insights

POtalent Knows
How does POtalent use feedback?

“We analyse responses weekly to refine videos and checklists — constant improvement keeps content fresh.”

Expert Tip · POtalent Team · UK

Feedback Loops POtalent Service

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