Apply to run a Banking Hub

As a trusted Postmaster, you may be invited to run a Banking Hub — a dedicated space offering face-to-face banking services from multiple major UK banks. This is an exciting opportunity to expand your services, increase footfall, and provide vital financial access to your community. POtalent helps Postmasters like you apply to run a Banking Hub with confidence and full support.

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Apply to run a Banking Hub
- What Is a Banking Hub?

What Is a Banking Hub?
A Banking Hub is a shared banking service where customers from various UK banks can carry out everyday transactions, such as cash withdrawals, deposits, and bill payments — all in one place. Staffed by Postmasters  and supported by community bankers on rotation, Banking Hubs are restoring essential services to communities affected by bank branch closures

Apply to run a Banking Hub
- Why Postmasters Are Ideal Hosts?

Why Are Postmasters Invited to Run Banking Hubs?
Postmasters are uniquely positioned to host Banking Hubs. You already have secure premises, trusted staff, and a strong reputation in your community. Running a Banking Hub allows you to build on that foundation and grow your income through an additional service funded by the banking industry and supported by the Post Office.
 
  • Trusted community presence

  • Existing experience in cash handling and compliance

  • Strong footfall and central location

  • Infrastructure already in place

  • Backing from Post Office Ltd and POtalent

We have a 99% success rate

What Is a Banking Hub? - How POtalent Supports You

The Banking Hub application involves business planning, an interview and compliance — and that’s where we come in. POtalent works directly with Postmasters to streamline the entire process, so you can confidently apply to run a Banking Hub with the right tools and guidance.


✅ Application and onboarding support

✅ Premises and layout planning

✅ Liaison with LINK and banking partners

✅ Staff planning and training advice

✅ Compliance and operational setup

✅ Ongoing performance and service guidance

Apply to run a Banking Hub

See our
SUCCESS DIRECTORY

Explore real examples of successful Post Office branches run by independent retailers and community operators across the UK – who we have helped

Free interview tools for Post Office®

Our toolkit gives you everything you need to prepare with confidence. From understanding the process to building stronger interview answers, these free resources help you every step of the way.

Free socials for Post Office®

Showcase your offer with professional social media setup through TakeSocial. We’ll create and optimise your branch profiles so you look the part from day one.

Frequently asked questions

Apply to run a Banking Hub:  On average, it normally takes about 2 months from when you receive your application link to when you get appointed but this can be dependent on any legal work that may need to be completed.. If you are buying an existing Post Office, it can then take between 4-8 weeks until your transfer day. If you are adding a Post Office to your retail shop, it depends on the installation of your Post Office counter.

Apply to run a Banking Hub:  You (and any party to the application) will need to apply for a criminal record certificate, which can not be dated older than 6 months. 

Apply to run a Banking Hub:  As part of your application you will be required to provide a wide range of documents. Anything that goes into your business plan needs to be proved.  By working with us, we will help you to create a customised list of the documents you need.

Apply to run a Banking Hub:  You can find listings of available franchises on the Post Office’s official website runapostoffice.co.uk

We recommend contacting us for a free consultation before you register your interest so we can best guide you through the process and guarantee a successful first time application.

Banking Hub Insights

Client Feedback
Did it increase visits to your shop?

“Absolutely. People came for cash deposits and stayed to buy essentials — it doubled weekday visits.”

Aman K. · Hub Host – Essex · Essex

Footfall Banking Hub

Banking Hub Insights

POtalent Knows
Will more hubs open soon?

“Yes — rollout continues where high street banks have closed. Communities showing demand get priority.”

Expert Tip · POtalent Team · UK

Future Banking Hub

Banking Hub Insights

PO Needs
What security measures are required?

“Dual-control safes, CCTV, and cash transfer arrangements with approved carriers are mandatory.”

Key Insight · Requirement · UK

Security Banking Hub

Banking Hub Insights

Client Feedback
What’s been the biggest challenge?

“Managing staff rota around shared use by different banks. It takes planning but worth it.”

Martin L. · Hub Host – Yorkshire · Yorkshire

Challenges Banking Hub

Make the Most of Your Banking Hub opportunity

If you’ve been approached by Post Office Ltd about hosting a Banking Hub — or are expecting to be — now’s the time to prepare. Contact POtalent to get expert guidance and unlock the full potential of this exciting opportunity.

Client Insights

POtalent Knows
How do reminders improve compliance?

“Automatic updates keep applicants ahead of schedule — no chasing or guesswork.”

Expert Tip · POtalent Team · UK

Automation General Requirements

Client Insights

POtalent Knows
How is POtalent evolving?

“We’re integrating AI-driven feedback so applicants get personalised insights instantly.”

Expert Tip · POtalent Team · UK

Innovation POtalent Service

Client Insights

POtalent Knows
Why use a POtalent checklist?

“Because it tracks every item from DBS to funding — applicants love the clarity.”

Expert Tip · POtalent Team · UK

Checklist General Requirements

Client Insights

Client Feedback
What stood out during onboarding?

“Everything was so structured — messages, links, and reminders came at the right time. It kept me on track.”

Pooja M. · Applicant – Croydon · Croydon

Onboarding POtalent Service

Client Insights

PO Needs
What’s the usual timeline before opening?

“Average is 4–6 weeks depending on legal and property readiness.”

Key Insight · Requirement · UK

Timeline Pre-Handover

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