Post Office social media toolkit takesocial

Helping Post Office branches engage their local community through streamlined social media support and free tools.

Your Social Media toolkit is here. We’ll set up and manage your Google Profile (free), link with the PO media team, and post one monthly calendar event update.

It’s your first step to getting found locally and makes your profiles look active. 

Most of it’s free, but we’ve also got some great optional extras to boost your reach.

Walk your customers around

Post Office social media toolkit takesocial 

We’ll create a short video showing off your branch or shop – perfect for sharing on social media or linking to from your Google profile. It helps new customers feel more confident before they even step through the door.

 

Your video will:

  • A realistic walkthrough video using our AI-technology
  • Show what your branch looks like inside and out
  • Highlight key counters, services, or retail offers
  • Help customers feel confident before visiting
  • Be easy to share on Google, Facebook, and Instagram
 

Google set-up and optimisation

Post Office social media toolkit takesocial 

We’ll claim, verify and optimise your Google Business Profile – the most important online listing for any shop or Post Office. You get found faster, rank higher, and look more professional to new and existing customers.

 

This includes:

  • Claiming and verifying your business

  • Adding opening hours, services and photos

  • Writing a strong business description

  • Ensuring your branch shows up in local search

A monthly calendar event update

Post Office social media toolkit takesocial 

Each month, we’ll add a fresh post to your Google profile, letting people know what’s happening. Whether it’s a new product, a Royal Mail stamp launch, or summer opening hours – we’ll keep things ticking over.

 

Posts might include: 

  • Calendar events

  • Opening hours for holidays

  • Seasonal reminders

A branch one-page webpage

Post Office social media toolkit takesocial 

You get your own page on the POtalent directory – including photos, key information, and links to your services and social profiles. Ideal for anyone searching locally for your branch or shop.

 

Your page includes:

  • Directory listing

  • Key branch information and contact details

  • A “Top Tip” and “Key Insight” from our team

  • Link to branch finder

  • Retail category images

Add-on: Respond to reviews

Your benefits

Post Office social media toolkit takesocial 

Want help managing customer feedback? We’ll monitor and respond to Google reviews on your behalf – politely, promptly, and with care – so you stay engaged with your community.
 

You’ll benefit from:

  • Timely, polite replies to positive reviews

  • Support in handling any negative comments

  • Regular monitoring of customer feedback

  • A professional and friendly tone

 

We’ll see when reviews come in and respond for you – keeping your profile active and professional. No logins needed, no time wasted.

Timely, appropriate replies.  No missed feedback

One-off fee: £125 (per annum)

Add-on: You can get a short video walkthrough

Your benefits

Post Office social media toolkit takesocial 

You can get a short video walkthrough of your branch – perfect for posting on social media.
 

Your video will:

  • Recreate a realistic walkthrough video using our AI-technology
  • Show what your branch looks like inside and out
  • Highlight key counters, services, or retail offers
  • Help customers feel confident before visiting
  • Be easy to share on Google, Facebook, and Instagram
 

You’ll receive the file and can use it anywhere (Facebook, Instagram, Google, etc).

Simple, visual & engaging for your new business launch

Usually £199, but for POtalent clients its only £125

Your benefits

Free service

Why it works

Why work with takeSocial

We have many years of experience with convenience stores and understand the worry of missing out on ways to promote your business. We know what it takes to run a shop and our aim is to help you be successful in your own venture by doing the promotional work for you.

 

Whether it’s finding the time to update your social profiles or making sure that your customers know your trading hours, postage dates and latest promotions, it’s a lot to keep on top of. 

 

We know how to create regularly updated and professional Google Business profiles and social media content, providing you with more exposure to the customers you want and giving you those precious hours to put back into your business. 

Maximise your marketing opportunity

Make it easy for customers to find, trust, and choose your branch. With our TakeSocial toolkit, your online presence works harder — helping you attract footfall, showcase services, and stand out on Google, Facebook and beyond.

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