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Become a Post Office franchise.

Navigate the process by leveraging POtalent’s experience.

Call us now on 01394 802 880 or:

How to become ​a Post Office Franchise.

After years of experience helping people in this sector get appointed and being appointed ourselves, we have created a game-changing service. We also have first hand experience it takes to run a post office franchise and our aim is to share our know-how to help others be successful in their own venture. 

Before you start your application process for opening a Post Office, there are some steps you must take detailed below:

A step-by-step guide to opening a Post Office

  1. Take our free eligibility quiz to know if you are ready.
  2. Decide if you want to add a Post Office franchise to your current retail business or start a brand new business (more complicated). You can join us on our sector webinar to find out more!
  3. Make a search to see if your business postcode is eligible for opening a Post Office.
  4. Register your interest with the Post Office, this has 4 pathways:
    – Your postcode is near to where a branch has recently closed.

    – Your postcode is near to where a current branch owner wishes to leave the network.

    – Your postcode is viable for a new branch.

    – Your postcode is not suitable.

  5. Perform deep analysis of the suitability of your premises and the implications to you.
  6. Instigate the application process to become a potential new operator.
We have a 99% success rate

We know what it takes

After years of experience helping people get appointed and being appointed ourselves, we have created a game-changing service.

We know what it takes to run a post office and our aim is to share our know-how to help others be successful in their own venture.


Many people go it alone and fail. We prepare you with everything you need to have a successful application first time saving you money and time in the process.

The POtalent App

Your one stop portal to all our tools, educational materials and gateway to the Post Office community.

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Frequently asked questions

This is primarily a commercial decision based on the needs of your local community. Beyond that the suitability of your business and premises is assessed as well as the proximity of other Post Office branches.

The first step is for us to let the Post Office know a little about your current retail business. We can do this on your behalf. If they think your location and retail offer is a good fit for the Post Office they’ll arrange to meet you. It’s an opportunity for you to find out more about running a Post Office, and for them to learn more about you and your store.

If you want to go ahead, you’ll need to complete a business plan. You’ll need to submit the business plan, plus scanned copies of supporting documents within 28 days of opening the link. They will ask for your consent to carry out some standard security checks and credit checks.

On average, it normally takes about 2 months from when you receive your application link to when you get appointed but this can be dependent on any legal work that may need to be completed. Depending on the installation of your Post Office counter, this can add extra time before you are ready to start trading.

We have run Post Offices ourselves and come from a retailing background. You can join us on our sector information session to find out more!

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